This refund policy applies to all customers who have signed up and paid for our services at American Clicks. All payments made are non-refundable and non-transferable unless otherwise stated in this Policy. We reserve the right to refuse a refund request to an advertiser if there is any suspicion of payment fraud or unethical behavior.
To be eligible for a refund or transfer, the advertiser must meet the following criteria:
• The advertiser provides accurate information about the product and services when submitting their campaigns for approval.
• The advertiser informs American Clicks about any changes they make to the product, service, advertising content, and creatives before launching their campaigns.
• The advertiser does not violate any terms and policies set by the advertising platform.
• The advertiser has deposited their advertising budget and paid any associated fee in full prior to launching their campaigns.
• The advertiser complies with our Terms of Service.
• The advertiser has no history of payment disputes with American Clicks.
The refund amount is the remaining, unspent ad budget and does not include rental fees (or agency fees), taxes, and any other incurred costs.
A refund is issued ONLY to the original payment method used by the advertiser. If the original payment method is no longer available, we will instruct the advertiser to provide additional information on a case-by-case basis. We reserve the right to reject the refund if the advertiser fails to comply.
The refund process may take 5-20 business days, depending on the payment method used by the advertiser.
To request refunds and transfers, please reach out to your designated agent at American Clicks. If you cannot do so for any reason, please leave us a message at info@americanclicks.com.
These policies are subject to change without notice. Please make sure to visit this page regularly for any updates.
Best Regards,
Contact Us or Send An Email to info@americanclicks.com